Impact

Four case studies, each told from the leadership seat: what the situation was, what I changed, and what happened.

Automation Anywhere · 2021 to 2025
Building a design org while shipping a developer platform
Owned design for the developer platform, from the task and bot editor to document automation and the Mozart Orchestrator, for 25K+ developers a day, and led the shift from task-first to process-first automation.
Director of UX; built and led the India practice
- Design leadership
- Developer experience
- 0 to 1 team
Automation Anywhere · 2021 to 2025
Turning a stalled migration into an 81% success rate
Replaced scattered docs with one guided, personalized portal, shaped by 14 customer interviews.
UX Architect; defined the product vision and ran three weeks of design, then three more to production
- Product strategy
- Customer research
- Migration
Cisco · 2019 to 2021
Bringing UX to a team that had never had it
Established the practice, hired and grew it to three designers, and led the experience for Webex Cloud-Connected UC from early adoption to release.
UX Architect, then design manager; first designer on the team
- 0 to 1 team
- Enterprise IT
- Design systems
SAP · 2013 to 2019
Making conversational AI buildable without code
Led UX for SAP CoPilot's no-code Skill Builder, so business users could build conversational AI without engineers.
UX Lead; owned strategy, delivery, and scope
- 0 to 1 product
- AI
- Enterprise SaaS

Let's talk

I'm always up for a conversation about building design teams, AI in enterprise products, or growing designers into leaders.

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